Feb 20, 2024

Philips Avent Digital Baby Monitors Recalled Due to Burn Risk

Philips Avent Digital Baby Monitors Recalled Due to Burn Risk - baby monitor

What: The Philips Avent Digital Video Baby Monitors

Who: Koninklijke Philips N.V., (Philips)

Why: The Philips Avent Digital Video Baby Monitor batteries can overheat and cause burn injuries or property damage.

When: The recall was announced by Philips on August 03rd, 2023.

Where: The Philips Avent Digital Video Baby Monitors are recalled in the United States and Europe.

How can customers identify the recalled product?: Philips customers can identify the recalled monitors by The model numbers and production date codes located on the bottom of the Parent Unit. The monitors and camera are white, and the "Philips Avent" logo is printed on the front of the machine. Customers can also identify the baby monitors by their serial numbers located on the bottom of the unit. 
 

On August 03rd, 2023, Koninklijke Philips N.V. (Philips) issued a recall for their Philips Avent Digital Video Baby Monitors after receiving multiple reports overseas that the baby monitors were overheating. The cause of the overheating was found when parents would go to charge their baby monitor and return to find that the machine was overheating. Out of the 23 reports, 7 of them included notice of individuals who suffered from minor burn injuries. Currently, there are no incidents or injuries reported in the U.S. According to the report posted by the Consumer Product Safety Commission (CPSC), roughly 12,850 units were affected by the recall. 

The baby monitors were manufactured in China by the Philips Consumer Lifestyle B.V. of The Netherlands and imported by the Philips Personal Health, a division of Philips North America, of Stamford, Connecticut. Once imported, the monitors were sold through online retailers, including ToysRUs.com, Amazon.com, Walmart.com, Jet.com, and via the Philips online store. The monitors were sold from March 2016 through January 2020 for anywhere between $120 and $200. As stated on the recall, for their safety, consumers who find they are in possession of the baby monitor should immediately stop all use of the product. 

 

Philips Customers Can Expect To Receive Replacements

This recall involves the Philips Avent video baby monitors, which are used to remotely monitor infants. The baby monitor consists of a "Baby Unit," or the camera, and a "Parent Unit," or the monitor, pair. The baby monitor also has a 3.5-inch color screen. The recalled monitors specifically include the models SCD630 and SCD843, which were manufactured between March 2016 and December 2019. Customers can find the model numbers and production date codes, formatted in day-month-year, located at the bottom of the Parent Unit. Both the monitors and camera are white and have the Philips Avent logo printed on the front of the monitor units.

In order for customers to receive their free replacement baby monitor, they will need to file the voluntary replacement action form on the Philips website. Customers will need to provide the product model, the production date, and the serial number in order to see if they qualify for the replacement. Customers should take note when entering the serial number that the products that have a serial number starting with "SM" are not included in the baby monitor recall and are still safe to use. 

The Consumer Product Safety Commission has listed this recall under the number: 23-250. Philips customers can learn more about the recall by connecting with Philips online customer service at +1-866-309-3263 Monday - Saturday, 9 am-9 pm EST, and Sunday, 9 am-6 pm EST. Philips customers may also contact a Morgan & Morgan attorney to learn more about the recall or if they have suffered any injuries or damages due to the baby monitor by completing our free, no-obligation case evaluation form today.