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Peloton Recalls 2.2 Million Bikes

Peloton Recalls 2.2 Million Bikes - lady on a bike

What: The Peloton Exercise Bike, Model PL01. 

Who: On May 11, 2023, the U.S. Consumer Product Safety Commission (CPSC) and Peloton Interactive, Inc. of New York City, recalled more than 2 million exercise bikes.

Why: The exercise bike’s seat post can break during use, which has posed a fall and injury hazard to consumers. 

Where: The bike model included in the recall have been sold since January 2018 through various websites, including Amazon, Peloton, Dick’s Sporting Goods, and others, for anywhere between $1,000 and $1,400. 

How Can I Identify the Recalled Product?: Customers can further identify whether or not they have the recalled bike by locating the model number, which is displayed on the inside front fork, near the flywheel. 

On May 11, 2023, Peloton Interactive Inc., an American exercise equipment and media company based in New York City, announced a voluntary recall of 2.2 million bikes sold in the United States from January 2018 to May 2023. According to the recall notice posted in collaboration with the Consumer Product Safety Commission(CPSC), Peloton recalled the original Peloton model bikes after they received 35 reports stating that the seat post would break and detach from the bike while riders were using the bike. 

Included in the reports were 13 injuries, including a fractured wrist, lacerations, and bruises due to falling off the bike. In light of the information, the CPSC has issued a warning saying that Peloton customers should immediately halt all use of the recalled exercise bikes and contact Peloton for further instructions on how they can report their defective bikes as well as receive a repair.  

Customers Can Expect Free Replacements

The recall specifically targets the 2,160,000 units of Peloton model PL01, which is the Peloton original Bike that was sold in the United States. Currently, this recall does not affect any international and North America Bike+, nor does it involve any international Peloton original Bikes. However, according to their website, they are currently working with their regulator in Canada and plan to have an update for their customers in Canada within the coming days.

Currently, the company is offering their customers with the recalled bike a free replacement seat post that can be installed at home without the need for a service call/provider. In order for Peloton owners to identify whether or not they are in possession of one of the recalled bikes, they can verify by looking for the Peloton original Bike model number, PL-01, which is on the label that is located on the inside front fork near the flywheel. There they will find the red "P" logo followed by the white-colored Peloton brand name on the bike's frame and by its non-swivel display. 

Peloton customers can obtain their free replacement seat post by completing an order form on their website that will allow them to add a free replacement seat post. For instructions on how customers can install their replacement seat post, Peloton has provided a video on their website for their customers to follow along with, as well as a PDF with instructions on how to install the new seat post properly. Refunds and replacements of the affected bikes are not being offered as part of this recall.

Peloton Continues Its Recall Streak

This recall is not the first for Peloton; on October 15, 2020, again in cooperation with the U.S. Consumer Product Safety Commission, the exercise equipment company announced a recall of out-of-warranty PR70P clip-in pedals due to the risk of axle breaks. The recall was due to the pedals running a risk of breaking unexpectedly during use, which could have resulted in injury. The PR70P pedals were the first generation of pedals and were fitted on Bikes sold between July 2013 and May 2016. Customers who purchased the bike and never replaced the petals may still have the recalled PR70P pedals installed and should contact Peloton. 

In a second round of recalls, on May 5, 2021, Peloton issued a recall for their Tread model TR02 because the touchscreen console on the Tread could detach and fall, posing a risk of injury to consumers. The following recall would come again in 2021 when the U.S. Consumer Product Safety Commission issued another warning for consumers to stop using Peloton's Tread+ treadmill.

This recall cited incidents of children being harmed on the machines one month after the fitness company announced in March that a child had died following "a tragic accident" on one of its treadmills. According to the reports, at least 39 other incidents had occurred. Due to the injuries associated with the treadmill, the company agreed to pay a $19 million fine for failing to report those safety issues. For more information regarding the Peloton recalls or if you have suffered an injury due to the recalled bike, you can connect with our team today.