Feb 20, 2024

Luxor Workspaces Recalls Audiovisual Carts After 3 Children Die

Luxor Workspaces Recalls Audiovisual Carts After 3 Children Die - product recall

What: The Luxor A/V Carts, including the WT42 “Tuffy” plastic cart, the W42/AVJ42/SS-AVJ42 metal cart, and the LP-DUO/TPDUOEQ plastic cart.

Who: On April 13, 2023, the U.S. Consumer Product Safety Commission (CPSC) and Luxor Workspaces LLC of Waukegan, Illinois, has recalled more than 85,000 plastic and metal audiovisual (A/V) carts.

Why: The audiovisual carts lack the ability to stay stable when holding heavy objects, like cathode-ray tube television, also known as CRT TVs, posing a tip-over hazard to children, which can result in severe injury or death. 

Where: The cart models included in the recall have been sold since the early 1980s through various websites, including Amazon, 123Stores, Grainger, and others, for anywhere between $125 and $250. 

How Can I Identify the Recalled Product?: Customers can further identify whether or not they have the recalled carts with the following information:

WT42 “Tuffy”

Sold under the brand name H. Wilson, the WT42 "Tuffy” is a 3-shelf plastic cart that includes a plastic handle with a logo that reads “the Tuffy” in the center. 

These carts were sold in various colors with different color suffixes after the “WT42” prefix in the item number. 

W42/AVJ42/SS-AVJ42

The W42/AVJ42/SS-AVJ42 is a metal, 3-shelf adjustable height cart. Under the model number AVJ42, it can include either the Luxor or H. Wilson logo on the front center of the top shelf. 

This cart has also been sold under the model number SS-AVJ42, including a LineLeader logo on the top shelf, front, and center. This cart was sold under various colors, all with different color suffixes after the “W42” or “AVJ42” prefixes in the item number.

LP-DUO/TPDUOEQ

The LP-DUO/TPDUOEQ is a black/dark gray plastic cart with three adjustable shelves with a push handle on the top shelf. Consumers can find the Luxor logo stamped on the center of the handle.

Luxer customers can find more information on the specific carts included in this recall can be found in the chart provided by the CPSC.

What Are My Options?:

Luxor is calling for its consumers to stop all use of the recalled carts immediately and to contact Luxor for a free repair. Luxor claims that they will provide metal ballast kits for the repairs, which will need to be installed by the consumer on the cart's lower shelf in order to add stability and weight. 

On the newer A/V carts, there will be new warning labels issued out that will help caution consumers to place no more than 25 lbs. on each shelf. New warning stickers will also be provided to the consumer so that they can attach the warning labels to each shelf on the carts.

FAQ

 

How Many Have Been Injured?

So far, only three children have died, and one child was severely injured in an incident where the recalled A/V carts were carrying a “box” shaped television that tipped over and landed on them. The incidents occurred between 2006 and 2016.

 

What Remedies Are Being Provided by Luxor?

Luxor is calling for its consumers to stop all use of the recalled carts immediately and to contact Luxor for a free repair. Luxor claims that they will provide metal ballast kits for the repairs, which will need to be installed by the consumer on the cart's lower shelf in order to add stability and weight. On the newer A/V carts, there will be new warning labels issued out that will help caution consumers to place no more than 25 lbs. on each shelf. New warning stickers will also be provided to the consumer so that they can attach the warning labels to each shelf on the carts.

 

What Should I Do with My Luxor A/V Cart Now?

Stop all use of the Luxor A/V cart and contact the company now for repairs and new warning labels. The recall also asks that all consumers that use the carts to transport audio or video equipment where children may be present, including places in schools, daycare centers, places of worship, and more, should be aware of the danger posed by the carts when loaded with CRT TVs and other heavy equipment.  

 

Should I Throw Away My Luxor A/V Cart?

No, CPSC and Luxor urge consumers not to throw away, donate or resell the A/V carts before repairing them so others are not put in danger by the hazard. 

 

How Can I Contact Luxor Workspaces for a Repair?

For a free repair, consumers can contact Luxor Workspaces at 800-323-4656 or by email at recall@luxorworkspaces.com. Customers can also reach them online at www.luxorworkspaces.com/recall, or they can go to www.luxorworkspaces.com and click on the link located at the top of their page for more information.

 

Can I Still Use My Luxor before the Repair?

Consumers who are in possession of a recalled A/V cart should not use the top shelf to transport anything over 25 pounds, including a CRT TV or heavy A/V equipment on each shelf. Luxor also warns consumers to dismiss any previous instructional materials related to the suggested weight limits for the carts as they are no longer valid.

 

Should I Contact an Attorney?

Contacting an attorney can always benefit your case. At Morgan & Morgan, we have over 30 years of experience when it comes to helping victims get the help and justice they deserve when they’ve been injured. For more information regarding the Luxor Workspaces recall, or if you have been injured by one of the Luxor Workspaces audiovisual carts, we may be able to help you. 

Connect with our attorneys today by completing a free, no-obligation case evaluation form today.