What: 42 Gree dehumidifier models with brand names Kenmore, GE, SoleusAir, Norpole, and Seabreeze. (See full list below)
Who: Gree Electric Appliances Inc.
Why: The dehumidifiers are recalled because they can overheat, smoke, and catch fire, posing fire and burn hazards to consumers.
When: The recall was issued on August 16th, 2023.
Where: The recalled dehumidifiers are recalled nationwide.
How customers can identify the recalled product: Customers can identify the recalled dehumidifiers by locating the brand name and pint capacity printed on the back, front, or side of the dehumidifier. The model number and date codes are located on the back, front, or side of the unit.
On August 16th, 2023, Gree Electric Appliances Inc. (Gree) issued a recall of roughly 1.56 million dehumidifiers. Gree is a Chinese home appliances manufacturer headquartered in Zhuhai, Guangdong province, and is the world's largest residential air-conditioner manufacturer whose units are sold in the United States under various brand names. The recall comes after the company received notice of nearly two dozen incidents of the units catching fire, hundreds of incidents of overheating, and hundreds of thousands of dollars in property damage.
According to the recall report posted by the U.S. Consumer Product Safety Commission (CPSC), to date, the dehumidifiers are responsible for the start of 23 fires. In addition, there have been 688 incidents of the defective units overheating, and they have caused roughly $168,000 in property damage. The recalled units were sold in retailers nationwide, like Home Depot, Lowe’s, Menards, Sam’s Club, Sears, and Walmart, from the beginning of 2011 through 2014. Consumers who find they own one of the recalled units should immediately stop use, unplug the dehumidifiers, and contact Gree for the next steps.
Which Dehumidifiers Are Included in the Recall?
As mentioned, the Gree dehumidifiers were sold across the United States under various brand names. This specific recall involves 42 models of dehumidifiers under the brand names Kenmore, GE, SoleusAir, Norpole, and Seabreeze, and were manufactured between January 2011 and February 2014. Below, we have provided you with a comprehensive list of the recalled model numbers and what brand they correlate to.
The recalled dehumidifiers come in the colors white, beige, gray, or black plastic and measure between 19 and 24 inches tall, 13 and 15 inches wide, and 9 and 11 inches deep. Gree customers can find the brand names and pint capacity printed on the back, front, or side of the dehumidifier. The model number and date code are printed on a sticker on the back, front, or side of the unit. If you are still unable to confirm whether or not your dehumidifier is part of the recall, customers can contact Gree online or connect with a Morgan & Morgan attorney.
How Customers Can Get Refunds for the Recalled Dehumidifiers
Customers who have found they are in possession of one of the recalled dehumidifiers can register for a refund by heading to Gree’s refund announcement page. Once there, customers can scroll to the bottom of the page, where they will find a “U.S. Consumer Information Collection” link. Click the link, and you will be prompted to enter your information, including your name, address, and email address. As this is still in the preliminary stages of registration, the home goods company says they will be reaching out to customers in six to eight weeks with information on how to officially register for the recall. This recall is registered with the CPSC under the number 23-262.
Gree Customers Can Contact an Attorney Today
If you believe you are in possession of one of the recalled Gree dehumidifiers or have suffered injuries or other damages due to the Gree dehumidifiers, you may be entitled to financial compensation. For over 35 years, we’ve helped victims of faulty products get the justice they deserve after they’ve suffered an injury. To learn more information regarding your case and how an attorney may be able to help, contact Morgan & Morgan today by completing our free, no-obligation case evaluation form.