Defective Jetson Hoverboards
Jetson Recalls 53,000 Hoverboards
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Jetson Recalls 53,000 Hoverboards
On March 30, 2023, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), Jetson Electric Bikes LLC has voluntarily recalled all Jetson Rogue 42v self-balancing scooters/hoverboards after it was discovered that the scooter's lithium-ion battery packs can overheat, posing a fire hazard.According to reports by the CPSC, there have been multiple reports regarding the recalled Jetson Rogue 42v self-balancing scooters/hoverboards. Including accounts of burning, sparking, or melting, several of which involved reports of flames, and in Pennsylvania, it was determined that a Jetson Rogue scooter/hoverboard was the point of origin for a fire that killed two children.
Below we have provided you with the information you'll need to help you determine if you have an affected scooter/hoverboard. If you believe you are in possession of or have purchased one of the recalled units, please stop all use of the unit and contact the company immediately. In the past, similar products to the hoverboards have had recalled issued by the CPSC, citing the products catching fire and even exploding over the years. Do not hesitate to contact our office for help regarding the Jetson recall. You can connect with Morgan & Morgan today by completing our free, no-obligation case evaluation form.
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Which Scooter/Hoverboard Model Was Affected?
According to the recall, roughly 53,000 Jetson Rogue hoverboards have been recalled due to the lithium-ion battery packs in the hoverboards overheating and posing a fire hazard. Specifically, this recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards, which have two wheels and light-up hubcaps on the wheels, and come in the following colors:
All colored boards mentioned in this recall come with an all-black platform. The Jetson logo is printed on one side of the body and the top of the footpads. The recalled 42-volt Jetson Rogue scooters/hoverboards were sold from August 2018 to June 2019 at Target stores all over the U.S. as well as online at www.target.com. The boards were also sold online from January 2019 to November 2021 at www.ridejetson.com, retailing between $100.00 and $149.99.
According to the company, no other Jetson hoverboards were included in the Voluntary Recall.
What Injuries Have Been Reported?
Two deaths have been reported due to the Jetson Rogue self-balancing hoverboards. The unfortunate events occurred on April 1, 2022, in Hellertown, Pennsylvania, to a 10-year-old girl and her 15-year-old sister died in a fire. The Hellertown Borough Fire Marshal uncovered that the origin point of the fire was a 42-volt Jetson Rogue. Over the years, there have been multiple reports of the scooters/hoverboards burning, melting, or sparking, and numerous reports also involved fires.
What Compensation Could I Receive?
Currently, the company is offering refunds to those customers who have purchased a recalled 42-volt Jetson Rogue self-balancing hoverboard. However, if you have been injured by the scooters/hoverboards, you may be entitled to financial compensation. For more information, you should connect with one of our attorneys today.
How Do I Submit a Claim?
In order to know if you are eligible to submit a claim, you'll need to check to see if your hoverboard is part of the recall. The affected hoverboards were manufactured in 2018 and 2019 and have serial numbers beginning with the letters "ROG." Customers can look for the scooter model's serial number on a sticker affixed to the underside of the unit. The affected units did not include a barcode on the bottom of the unit. If your Jetson Rogue has a barcode next to its serial number, it is not included in this recall. This recall is registered under the number 23-165.
If your Jetson Rogue fits the criteria of this recall, to submit a claim, customers can contact Jetson toll-free at 1-800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday. Customers can also contact the company online at www.ridejetson.com/rogue-recall and at https://ridejetson.com, and at the top of the page, click on the "SAFETY & RECALL" tab to learn more information.
Should I Hire a Morgan & Morgan Attorney?
At Morgan & Morgan, our attorneys have decades of experience and access to the biggest resources in America to help ensure you have the best chance at getting the justice you deserve.
For more information about the recall or to learn more about how we may be able to help your case, you can connect with us today by completing our free, no-obligation case evaluation form, and our team will reach out to you. See why millions trust Morgan & Morgan.