• The Fee Is Free Unless You Win®.
  • America's Largest Injury Law Firm™
  • Protecting Families Since 1988
  • 20 Billion+ Won
  • 1,000+ Lawyers Nationwide


Take our FREE quiz to see if you qualify for a lawsuit.

Our results speak for themselves

The attorneys featured above are licensed in Florida. For a full list of attorneys in your state please visit our attorney page.

Eye Drop Recall 2023

Pharmaceutical company Global Pharma Healthcare issued a voluntary recall for its Artificial Tears Lubricant Eye Drops and Artificial Eye Ointment products after 55 reports of adverse health effects, including eye infections and even loss of vision, due to possible contamination. The products are found in bottles with the following box numbers:

  • Ezricare NDC 79503-0101-15, UPC 3 79503 10115 7;
  • Delsam Pharma’s NDC 72570-121-15, UPC 3 72570 12115 8

According to reports, an outbreak of Pseudomonas aeruginosa, a bacterium known to cause eye infections, occurred within the company’s manufacturing facilities in India. If you have these eye drops in your home, you should dispose of them immediately and find an alternative product.

Morgan and Morgan stands as an ally for anyone that’s developed an adverse health condition after using these products. In the 2023 eye drop recall and beyond, all manufacturers, especially those that sell medical products, need to be held to strict safety standards that keep consumers free from any risk of harm.

Continue reading for everything you need to know about the eye drop recall lawsuit of 2023. Then, if you’ve been injured, complete our free, no-risk case evaluation to join the lawsuit.

Scroll down for more


Take our FREE quiz to see if you qualify for a lawsuit.

How it works

It's easy to get started.
The Fee Is Free™. Only pay if we win.

Results may vary depending on your particular facts and legal circumstances.

  • Step 1

    your claim

    With a free case evaluation, submitting your case is easy with Morgan & Morgan.

  • Step 2

    We take

    Our dedicated team gets to work investigating your claim.

  • Step 3

    We fight
    for you

    If we take on the case, our team fights to get you the results you deserve.

Client success
stories that inspire and drive change

Explore over 55,000 5-star reviews and 800 client testimonials to discover why people trust Morgan & Morgan.

Results may vary depending on your particular facts and legal circumstances. Based on Select nationwide reviews

  • Video thumbnail for 5l3q2e67j8
    Wistia video play button
  • Video thumbnail for yfe952tcop
    Wistia video play button
  • Video thumbnail for z1bqwg9hkl
    Wistia video play button
  • Video thumbnail for s5nb3hnvkv
    Wistia video play button
  • Video thumbnail for t4elibxene
    Wistia video play button
  • Video thumbnail for 5nr9efxqj3
    Wistia video play button
  • Video thumbnail for e8s1x6u5jp
    Wistia video play button


Get answers to commonly asked questions about our legal services and learn how we may assist you with your case.

  • What Brand of Artificial Tears Have Been Recalled?

    Artificial Tears Lubricant Eye Drops and Artificial Eye Ointment products were recalled after an outbreak of bacteria in a manufacturing facility led to 55 cases of infections in consumers. The products, made by Global Pharma Healthcare and distributed by EzriCare, LLC, and Delsam Pharma, are primarily sold online and used to treat eye dryness and irritation.

    Using contaminated eye drops can result in eye infections and even permanent blindness. There’s been one death reportedly linked to the contamination after a victim developed a blood infection.

    The bacteria, Pseudomonas aeruginosa, are commonly found on door handles, grocery carts, and restaurant tables. While not acutely common in those scenarios, direct exposure to the eye membranes causes an increased risk of serious infection. This particular strain involved in the outbreak is antibiotic-resistant as well, making the situation all the more alarming for consumers of these products.

  • How Do I Know if My Product Is Affected?

    If you purchased any Artificial Tears Lubricant Eye Drops, distributed by EzriCare and Delsam Pharma, you should discontinue use immediately until you have more information. According to the FDA, “the product is packaged in a bottle with a safety seal and is placed in a carton box labeled Ezricare NDC 79503-0101-15, UPC 3 79503 10115 7; Delsam Pharma’s NDC 72570-121-15, UPC 3 72570 12115 8.” It comes in blue or white packaging, identified on the FDA website here.

    If you discover that you have one of the dangerous products, you can file a claim with the FDA. Then, you’ll want to seek out the assistance of an experienced personal injury law firm with experience in this area of law.

  • What are Eye Drop Recall 2023 Symptoms

    If you’ve used Artificial Tears Lubricant Eye Drops or Artificial Eye Ointment products and notice any of the following symptoms, you should seek medical care immediately:


    Redness or irritation caused by the bacteria will occur around the area you’re treating with the drops. If the symptom persists or intensifies, seek medical attention sooner rather than later.

    Sudden changes in vision

    The harmful bacteria behind the recall can cause permanent blindness. Anyone that notices any changes in vision, no matter how minor, should seek an eye care specialist as soon as possible.

    Pain and discomfort

    Pain, discomfort, or a burning sensation in the eyes are “red flags” for infection. If you can’t seek out the help of an eye care specialist immediately, go to the emergency room for prompt medical care.

    Not every brand of eye drops and artificial tears is unsafe to use. As long as you use a product not included in the recall, you should be safe from harm. News outlets have urged consumers to “stick to the brands [they] trust” moving forward and to dispose of any recalled products to ensure their safety.

  • When Were Eye Drops Recalled in 2023?

    The FDA published an official notice of the recall on February 3rd, 2023. Since then, over 55 people have come forward after developing infections from using the contaminated products.

    If you or someone you know has used these products and developed adverse health effects, a personal injury firm can help you recover the compensation you deserve for the damage you sustained.

  • What Bacteria Is Linked to the Eye Drop Recall 2023?

    Global Pharma Healthcare’s products, Artificial Tears Lubricant Eye Drops, and Artificial Eye Ointment are all linked to the Pseudomonas aeruginosa bacteria. Although otherwise common, the bacteria can cause serious infections when administered directly to the eye. Over 55 people have fallen victim to the outbreak, and there could be more unreported cases.

    An outbreak occurred within the manufacturing facility, prompting the parent company to issue a voluntary recall of their products. They’ve taken prompt action by notifying their consumers. Still, the accident should have never occurred in the first place, and the victims can fight back against the at-fault party through legal action.

  • What Should I Do if I Discover I’m a Victim?

    If you used any of the recalled products and notice any of the symptoms of an eye infection, you should seek the care of an eye specialist or other medical professional immediately. They can better diagnose your condition, and if you’ve been affected, they can provide treatment to help mitigate the risk of harm.

    After you’ve received treatment, you should speak with a lawyer and explore your legal options. Product recalls happen far too often, but as a victim, you’re entitled to compensation from the at-fault party if the event was caused by their negligence or carelessness. This case falls under those circumstances, and the right law firm can help you get involved.

    Finding the right law firm, however, is not as easy as you’d expect. You have to factor in their price, experience, and the level of care you receive throughout the process. Some options might be great but cost too much, while others might have low costs but not all the resources your case needs. In either case, most people are forced to settle between one side of the spectrum or the other, but you won’t have to follow suit if you team up with Morgan and Morgan.

    You shouldn’t settle for less than you deserve, and neither will we. Complete a free, no-obligation case evaluation to join the lawsuit.

  • What Can I Recover From the Eye Drop Recall Lawsuit?

    Class action lawsuits band victims together to create a stronger, collective body. Through litigation, the victims seek to recover compensation for common and agreed-upon damages. It varies on a case-by-case basis, but it’s delivered in a lump sum that’s divided among the victims evenly, giving each a fair share of the total amount.

    If you’ve been affected by contaminated eye drops, you can expect to recover:

    • Medical damages
    • Lost wages
    • Loss of quality of life
    • Permanent disfigurement compensation

    You shouldn’t have to foot the bill for treatments and therapies to correct a condition that shouldn’t have happened in the first place. Global Pharma Healthcare’s negligence shouldn’t go unanswered. With a successful lawsuit, they’ll be held responsible, and the victims of their carelessness will receive every penny they deserve for the harm they’ve endured.

  • How Can an Attorney Help After a Recall?

    Product recalls affect items from food and drugs to baby toys and car parts. If there are injuries, the victims come together and form a collective legal body that files a single class action or mass tort suit against the at-fault party. This is done through one law firm or a collection of firms.

    If you find yourself as the victim of a product recall, you should speak with an attorney and see if you’re eligible to join a lawsuit. They’ll ask about your situation, have you show evidence that you purchased the product and that it harmed you, and help you handle the next steps if they find that you qualify.

    Speaking with an attorney not only helps you learn your legal options; It also gives you someone in your corner who knows the rules if you’re eligible to join. They can refer you to places where you get the care you need, advocate for the full value in your case, and use their legal power to hold the at-fault party fully accountable for recklessly exposing consumers to injury.

  • How to Join the Eye Drop Recall 2023 Lawsuit

    Anyone that’s been affected by the recent eye drop recalls can join the lawsuit by contacting Morgan and Morgan, America’s largest personal injury firm. With over three decades of experience, we know what it takes to win your case. Others are in the same position as you, and with our help, everyone can hold the at-fault party accountable together and recover the compensation they need to get back on their feet.

    It all starts with a free, no-risk case evaluation. We’ll evaluate your situation, determine your eligibility for the lawsuit, and help you take the next steps.

  • Scroll down for more Load More


    We are no longer accepting any claims for this case.