May 10, 2024

What Is Morgan & Morgan’s Process Like?

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Hiring a lawyer from Morgan & Morgan is easy, and you can start anytime with a free case evaluation. Here’s how our process goes when you decide to work with us to get justice.


You Contact Us


If you think you have a case, you can reach out to us 24/7 by:

If you prefer to call a Morgan & Morgan office near you directly, you can find the contact details by scrolling down to “offices” on our contact website.


We Call You Within 24 Hours

Once you have submitted your online form, we will send you a confirmation email or text. Morgan & Morgan will call you within 24 hours to let you know your next steps. We may ask you some general questions regarding your claim, such as:

  • What happened?
  • Where and when did it happen (date, day, time)?
  • Who was affected and involved? 


We Review Your Case

Our legal team will then start to review and assess your claim. If we determine that we can help you, we will send documents to sign via email. We might also ask you for further information regarding your claim, such as: 

  • Medical records
  • Insurance details
  • Evidence of your losses

After the legal team’s initial review, an attorney will assess your claim. 


You Are Assigned a Lawyer and Legal Team

You typically will be assigned an attorney and legal team within a week after we have reviewed your claim. We can match you up with an experienced personal injury lawyer who successfully handled cases similar to yours. Your attorney and support staff will begin working on your case and can be by your side during the entire legal process. The team will communicate with you regularly and answer any questions or concerns you might have.  


We Investigate and Build Your Case

Your lawyer will contact the other side in your claim and inform them that Morgan & Morgan represents you. The legal team and attorney will work on gathering the necessary documents and evidence to prove your personal injury claim, such as:

  • Photographs
  • Witness statements
  • Police reports
  • Physician’s statements
  • CCTV or video footage

We can collect evidence, engage professional investigators, and negotiate with insurers on your behalf so that you can focus on your recovery. We can take your case to trial if negotiations for a fair out-of-court settlement fail.

Even after your case is resolved, Morgan & Morgan remains committed to providing support and assistance as needed. We are available to address any post-resolution questions or concerns and can provide guidance on next steps, such as accessing medical treatment or handling insurance matters.


What Can I Do to Progress My Case?

Morgan & Morgan doesn’t act alone—your participation drives a case to success.


Follow Your Attorney's Advice

Your attorney is there to guide you through the legal process and offer expert advice based on their experience and knowledge of the law. Follow their recommendations and instructions closely to ensure the best possible outcome for your case.

Be Honest—After All, We’re on Your Side 

Be proactive in providing your attorney with all relevant information and documents related to your case. This may include medical records, police reports, witness statements, and correspondence with insurance companies. Promptly respond to any requests for information or clarification from your attorney.


Show Up 

Make every effort to attend all scheduled meetings, depositions, hearings, and court dates related to your case. Your presence is essential for effective communication with your attorney and to ensure that your rights are protected during legal proceedings.


Stay in the Know

Stay informed about the progress of your case and any developments or updates provided by your attorney. Regularly communicate with your attorney to discuss the status of your case, ask questions, and address any concerns you may have.


Document Your Damages

Keep detailed records of all expenses and losses incurred as a result of the incident underlying your case. This may include medical bills, receipts for out-of-pocket expenses, documentation of lost wages, and records of any other financial impacts.


Stick to the Doctor’s Orders

If you've been injured, follow your healthcare provider's advice and adhere to your treatment plan. Attend all medical appointments, comply with prescribed treatments, and keep thorough records of your medical care and progress.


Keep It Between Us

Refrain from discussing details of your case on social media or with anyone other than your attorney. Public statements or discussions could potentially harm your case by providing opposing parties with ammunition to discredit your claims.


Be Patient

Legal proceedings can take time, and it's essential to be patient throughout the process. Trust in your attorney's expertise and the legal system to work diligently on your behalf to achieve a favorable resolution.

By actively participating in your case, providing necessary information, and cooperating with your attorney, you can help progress your case toward a successful outcome. Remember to communicate openly with your attorney, ask questions, and seek clarification on any aspects of the legal process that you may not understand.


Get the Process Going

Not all law firms are the same. At Morgan & Morgan, our clients are like family. We have been fighting for the injured for over three decades and want our clients to have the best shot at getting what they deserve.

We never accept a last-best offer from an insurer if your case is worth more. Morgan & Morgan knows that you need fair compensation to move forward. If an insurer or at-fault party refuses to agree to the settlement you deserve, we will see them in court.

Unlike some law firms, we don’t charge you a dime when we take your case. There are no hidden fees or legal expenses for you to pay upfront. That’s right—the Fee Is Free™. You only pay us if and when we win.

Don’t wait to seek legal advice, as many states have strict time limits for personal injury lawsuits. Contact us now for a free and confidential case review to determine your next best steps.