Many people are curious about whether there are consumer protection laws in place for people who buy defective washer and dryer units. This can be a frustrating experience, especially after you have invested significant money and time in purchasing your new system.
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How Are Consumers Protected?
There are consumer protection laws across all 50 states, designed to address certain defective products such as cars, trucks, and ATVs. However, many consumer products such as washers and dryers are excluded from protection under state lemon laws. This means you might need to retain an experienced attorney to assist you with pursuing a claim under the federal Magnuson-Moss Warranty Act.
Appliances are covered under Magnuson-Moss in much the same way as lemon cars are within state laws. If there were repeated repairs or if the same defect required fixing on multiple occasions while the warranty was in effect, the manufacturer could be responsible for replacing the appliance or refunding the purchase price.
Pursuing a Breach-of-Warranty Lawsuit
What constitutes a lemon will vary from one state to another, but it is important to review the status of your individual warranty. While state resources might give you a basic understanding of their laws, your attorney can help you decide whether state or federal law will be applicable.
If you have already spent substantial time and money making an effort to try to repair your washer and dryer, you need to review the terms of your individual warranty. Keep track of all evidence associated with your attempt to fix the system. It can be extremely frustrating for consumers to have to give up the use of a washer and dryer during the course of repeated repairs. If this has disrupted your life, you could hold the manufacturer accountable based on the written warranty provided to you.
The Federal Magnuson-Moss Law
The Magnuson-Moss law covers a variety of products, including washer and dryer units. This is distinct from state lemon laws. What constitutes the definition of “multiple unsuccessful repairs” could vary based on your location. It is best to sit down with your breach-of-warranty attorney to discuss this. Keeping track of the paperwork makes it much easier to pursue a complaint under Magnuson-Moss.
Why You Need a Breach-of-Warranty Attorney
If you have already given substantial time and energy trying to get your washer or dryer repaired, turning your case over to a breach-of-warranty attorney can give you peace of mind and confidence that your claim is being handled. Such lawyers often have significant experience in this field and might help you receive higher payments for your damages, compared with those who attempt to work with manufacturers without legal help.
Anyone who is seeking a full refund on a more expensive investment should consider partnering with an attorney. The manufacturer might also be responsible for covering your legal fees if you succeed in your case. We work on a contingency fee basis such that your lawyer is compensated only if you are successful with your claim. Speaking directly with an attorney who has worked in this field for years can help to clarify expectations and next steps.
Don’t get stuck with a defective product — pursue your options to get a replacement or a refund.
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