Our attorneys are representing Marriott Vacation Club Destinations Exchange Program members who may have been charged improper and deceptive port fees to cover cruise costs.
Marriott and International Cruise & Excursion Gallery recently settled a class action lawsuit alleging they collected deceptively exaggerated port fees that weren’t covered by Vacation Club points.
If you are a member of the Marriott Vacation Club Destinations Exchange Program who booked a cruise through the program, you may be eligible to recover compensation for port fees you previously paid.
Class Action Lawsuit Allegations
Lead plaintiffs Daniel Finerman and Donna Devino filed a class action lawsuit—Finerman, et al. v. Marriott Ownership Resorts, Inc., et al.—in the United States District Court for the Middle District of Florida on behalf of Vacation Club members who paid inflated cruise port fees.
Specifically, the lawsuit alleged:
- Co-defendants Marriott and International Cruise & Excursion Gallery hid the true cost of a cruise by creating, inflating, and collecting deceptively exaggerated port fees.
- Members were not told when booking their cruises using points that their points would not cover the costs of the cruise and that they would be required to pay for part of the fare with cash under the deceptive and misleading label “port fees.”
- Defendants profited from deceptive and inflated port fees.
Who Can File a Claim?
In February 2018, Marriott and International Cruise & Excursion Gallery agreed to settle the cruise fare class action lawsuit.
The settlement covers members of the Marriott Vacation Club Destinations Exchange Program who booked a cruise through the program between January 1, 2010 and February 23, 2018.
What Can Eligible Class Members Recover?
Eligible class members may seek renumeration for up to five qualifying cruise bookings (cruises booked between 2010 through February 23, 2018). Class members have the choice of receiving a 50 percent cash refund for the port fees they paid, or a 75 percent refund in the form of cruise-only program points or on an International Cruise & Excursion Gallery gift card.
If class members booked more than five eligible cruises during that time period, they may seek further compensation in the form of a gift card.
How to File a Claim
To participate in the lawsuit, eligible members must complete and submit a claim form to the settlement administrator on or by June 20, 2018.
Members may submit a claim by:
- Completing and submitting the online form.
- Downloading the online form and emailing it to info@CruiseFareSettlement.com.
- Downloading the online form and mailing it to:
Cruise Fare Settlement
c/o JND Legal Administration
PO Box 91344
Seattle, WA 98111
All forms must be postmarked or received on or before June 20, 2018.
We Fight For Consumer Rights
The Morgan & Morgan Complex Litigation Group, led by attorney John Yanchunis, is representing class members against Marriott and International Cruise & Excursion Gallery.
Every day our attorneys help fight against corporations that engage in deceptive marketing and sales tactics.
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