Feb 20, 2024

Robotic Vacuum Cleaners Recalled Due to Burn and Fire Hazards

Robotic Vacuum Cleaners Recalled Due to Burn and Fire Hazards - robot vacuum

What: Aiper Elite Pro GS100 Cordless Robotic Pool Vacuum Cleaners

Who: Shenzhen Aiper Intelligent, LLC.

Why: When the charging cord for the Aiper Elite Pro is plugged in without the proper adapter or directly into the charging port on the machine, the vacuum battery can overheat and short circuit, posing burn and fire hazards.

When: The recall was announced on July 10, 2023.

Where: The recall affects roughly 22,000 units sold in the United States. (An additional 50 units were sold in Canada and four in Mexico.)

How customers can identify the recalled product: This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with the model number GS100. Customers can find the model name and number printed on the label attached to the bottom side of the pool vacuum. The vacuum is dark gray and has the "Aiper" brand name printed on the top/front of the product. The Elite Pro unit weighs 11.2 pounds and measures roughly 15.9 x 14.2 x 10 inches.

 

On August 24, 2023, the U.S. Consumer Product Safety Commission (CPSC) released a recall alert over the Aiper Elite Pro GS100 Cordless Robotic Pool Vacuum Cleaners after multiple reports determined the vacuums to be both burn and fire hazards. Shenzhen Aiper Intelligent, LLC, the company liable for the product, issued a recall notice on July 10, 2023, claiming it recently learned that the battery in the Elite Pro vacuums can overheat and cause a burn or fire hazards. 

According to the reports, when the charging cord is improperly inserted into the charging receptacle, or if the Elite Pro is not charged with the correct adapter, it can cause the battery inside the product to overheat, short circuit, smoke and/or spark. The CPSC has received 17 reports of the recalled pool vacuums overheating and only one account of a minor burn to a consumer's fingertip, which did not require medical treatment. There have been no reports of property damage filed. 

 

How Aiper Customers Can Identify if Their Vacuum Is Affected

This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with the model number GS100. Customers can find the model name and number printed on the label attached to the bottom side of the pool vacuum. The vacuum comes in a dark gray color and has the "Aiper" brand name printed on the top/front of the unit. The Elite Pro unit weighs 11.2 pounds and measures roughly 15.9 x 14.2 x 10 inches. For photo comparison, consumers can review the recall notice posted by the CSPC or contact Aiper to learn more. 

The Aiper Elite Pro GS100 Cordless Robotic Pool Vacuum Cleaners were sold on multiple online retailers from January 2023 through May 2023, including www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com for between $600 and $800. Consumers can identify this recall registered on the CSPC website under the recall number 23-784. 

 

Aiper Offers Customers Free Replacements

Those who find they are in possession of the recalled pool vacuums should immediately stop all use and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. In order to register for the replacement pool cleaner, consumers will need to complete the recall form. Consumers must provide their name, email, order number, order channel, and new mailing address in order to receive a replacement. Aiper also asks that customers include proof of purchase in the form of screenshots of orders, receipts, invoices, etc.

Once completed and reviewed, Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Customers can contact Aiper toll-free at 888-968-0666 from 9 a.m. to 9 p.m. ET Monday through Friday or via email at recall@aiper.com. Aiper customers may also learn more information regarding the recall online by clicking on the "Elite Pro Recall" banner located at the bottom of the page.

 

Aiper Customers Can Connect With a Morgan & Morgan Attorney Today

If you are struggling to understand whether or not you own one of the recalled Aiper vacuum pool cleaners or believe you or a loved one have suffered damages due to the vacuums, we may be able to help. Speaking to an experienced attorney can help you understand what your legal options are after you've been injured by a recalled product. At Morgan & Morgan, our attorneys not only have decades of experience but also the largest resources in America available to them to help you with your case. 

For more information on the Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners recall, or if you have suffered an injury or damages due to the vacuum, contact a Morgan & Morgan attorney today by completing our free, no-obligation case evaluation form.