Motility Software Solutions Data Breach: What Victims Need to Know

In September 2025, Motility Software Solutions, a subsidiary of The Reynolds and Reynolds Company, disclosed a massive data breach that potentially compromised the personal information of nearly 760,000 individuals.

If you received a letter or email notifying you that your information may have been involved, you may be able to take legal action and recover compensation. 

Here’s what you need to know about the breach, the risks involved, and how Morgan & Morgan can help you protect your rights.

What Happened With the Motility Software Solutions Data Breach?

On September 12, 2025, Reynolds and Reynolds confirmed that its subsidiary, Motility Software Solutions, had suffered a cybersecurity incident. The company first detected unusual activity within its network on August 19, prompting an immediate investigation and coordination with law enforcement and cybersecurity professionals.

According to reports, an unauthorized party gained access to files containing sensitive personal data, including:

• Full names
• Dates of birth
• Social Security numbers
• Driver’s license numbers

While Motility took steps to secure its systems, the data was already exposed, and the affected individuals are now at heightened risk for identity theft and other forms of fraud.

How Does the Motility Software Solutions Data Breach Affect Me?

Unlike ordinary data leaks involving email addresses or login credentials, this breach included core identity information, the kind that’s difficult or impossible to change.

When details like your Social Security number or driver’s license number are exposed, cybercriminals can use them to:

• Open credit cards, loans, or bank accounts in your name
• File false tax returns to collect refunds
• Commit health care or benefits fraud
• Damage your credit history for years

Victims often spend months or years untangling the aftermath, dealing with fraudulent accounts, and repairing credit. These consequences can be devastating—emotionally, financially, and professionally.

Your Legal Rights After the Motility Data Breach

If your personal information was exposed, you may be eligible to take legal action. Victims of data breaches can often pursue claims under privacy and consumer protection laws for failing to properly safeguard their data.

Attorneys are already investigating whether Motility Software Solutions failed to implement adequate cybersecurity measures before the breach occurred. If negligence or insufficient security controls are found, victims may have grounds for a class action lawsuit seeking compensation for damages such as:

• Loss of privacy
• Out-of-pocket expenses (credit monitoring, identity protection, etc.)
• Time spent mitigating identity theft risks
• Emotional distress and anxiety caused by the breach
  
   

What to Do if You Received a Data Breach Notification

If you’ve been notified that your data was involved in the Motility Software Solutions breach, take these steps immediately to protect yourself:

1. Carefully review your breach notification

Check what information was exposed and follow any steps the company recommends. Save a copy of the letter for your records.

2. Monitor your credit reports

Request free credit reports from all three major credit bureaus (Equifax, Experian, and TransUnion) through AnnualCreditReport.com. Look for unfamiliar accounts or suspicious activity.

3. Consider a credit freeze or fraud alert

A credit freeze prevents anyone from opening new credit accounts in your name. Fraud alerts require lenders to verify your identity before approving new accounts.

4. Keep records of all related expenses

If you pay for identity theft protection or spend time resolving issues caused by the breach, document it. These costs could be recoverable in a lawsuit.

5. Speak with an attorney at Morgan & Morgan

Consulting an experienced data breach lawyer can help you understand your rights and determine whether you qualify for compensation.

Protect Yourself and Learn About Your Options

If you believe your information was compromised in the Motility Software Solutions data breach, you may be entitled to financial compensation. The attorneys at Morgan & Morgan are investigating this incident and are available to review your case for free.

Don’t wait to take action. The sooner you speak with a lawyer, the sooner you can begin protecting yourself from potential identity theft and holding those responsible accountable.

At Morgan & Morgan, we believe that corporations have a duty to protect the sensitive information they collect and store. When they fail to do so, and consumers are harmed as a result, our attorneys step in to hold them accountable.

We’ve handled numerous large-scale data breach cases against major corporations and understand how to build strong claims. With more than 1,000 attorneys nationwide, we have the capacity to take on big companies and win. Plus, we work on a contingency basis, meaning you don’t pay anything unless we recover compensation for you. That’s right—the Fee Is Free®, and you only pay if we win.

If you were affected by the Motility Software Solutions data breach, fill out our free and confidential case evaluation form today. Our legal team will review your information and let you know if you qualify for a data breach lawsuit.