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The Texas Attorney General alleges that Netflix collected detailed information about how subscribers interacted with the platform, including what they watched, searched for, paused, replayed, skipped, and abandoned. The lawsuit also alleges that Netflix collected information involving devices, household networks, application usage, and other behavioral activity.

The extent of information collected about any particular subscriber may vary.

Subscribers generally may not be able to determine the full extent of the information collected about them simply by looking at their Netflix account.

Recent lawsuits allege that Netflix's systems automatically recorded numerous interactions as consumers used the service. An attorney can evaluate your subscription history and other available information to determine whether you may have a potential claim.

Possibly. Continuing to use Netflix does not necessarily determine whether you have a potential privacy or consumer protection claim.

An investigation may instead focus on when you originally subscribed, the representations made about Netflix's privacy and advertising practices, how your information was allegedly collected or used, and the laws that apply where you live.

Netflix launched its advertising-supported subscription tier in November 2022.

Consumer attorneys are investigating claims involving people who purchased Netflix subscriptions before that change and may have relied on earlier representations about Netflix's approach to advertising and consumer data when deciding to subscribe or continue paying for the service.

Not necessarily. The allegations focus in part on information Netflix allegedly collected from subscribers before the company introduced its advertising-supported tier. As a result, consumers who paid for other Netflix subscription plans may potentially be affected.

Whether you have a claim will depend on your individual circumstances and applicable law.

The current allegations are more complicated than simply claiming Netflix “sold” subscriber information.

The Texas Attorney General alleges that Netflix disclosed subscriber information to commercial data brokers and advertising technology companies, where that information could be combined with data collected from other sources to create more detailed consumer profiles. Netflix disputes allegations made against it, and the lawsuits remain ongoing.

An attorney can evaluate whether the alleged collection, disclosure, or use of information may give rise to a claim under laws applicable to you.

You may want to preserve records that help establish your Netflix subscription history, including:

• Netflix billing statements or receipts
• Credit or debit card statements showing subscription payments
• Subscription confirmation emails
• Account or membership information
• Emails or other communications from Netflix
• Screenshots of account settings or privacy options
• Copies of privacy notices or other Netflix communications you received

You do not need to know exactly what information Netflix allegedly collected before speaking with an attorney.

The potential value of a Netflix privacy claim depends on the facts of the case, the laws that apply, the type of claim pursued, and the relief available under those laws.

Some consumer protection and privacy laws may allow consumers to pursue financial compensation or other remedies, but there is no guaranteed amount of recovery.

An attorney can review your circumstances and explain what forms of relief may potentially be available.

Consider preserving records related to your Netflix subscription and avoid deleting emails, account records, billing statements, or other information that could help establish when and how long you subscribed.

You can also speak with a consumer protection attorney who can evaluate your circumstances, determine which laws may apply, and explain your legal options.

Taking on a major technology and entertainment company may require significant legal and investigative resources.

Morgan & Morgan is America's Largest Injury Law Firm™, with more than 1,100 attorneys and the resources to pursue complex claims against large corporations.

Our attorneys can investigate your subscription history, evaluate the privacy and consumer protection laws that may apply, and determine whether you may have a potential claim involving Netflix's alleged data practices.

Getting started is simple with a free case evaluation. And with The Fee Is Free®, you pay nothing unless we win.