The attorneys at Morgan & Morgan are investigating claims on behalf of consumers who received robocalls to their cell phones or landlines. Robocalls refer to calls made using an autodialer or which contain a pre-recorded message. If you have received robocalls, learn more about your legal rights by contacting us today for a free, no obligation case review. You may be entitled to compensation.
In general, it is illegal to make a robocall unless the recipient has consented to the call by providing the business with their phone number as contact information. This regulation applies to all types of robocalls, including those for debt collection and telemarketing purposes. Businesses cannot gather cell phone numbers for robocalls through different transactions, incoming phone calls or third-party contacts.
Similarly, Federal Communications Commision (FCC) regulations state that telemarketing robocalls to landlines are prohibited unless the consumer has provided express written consent, which can refer to checking a box on an online form. Consumers must be clearly and openly informed that they are agreeing to receive future pre-recorded calls, and this consent cannot be a requirement of purchasing a product or service.
Telemarketers making robocalls to landlines must follow the following requirements:
These restrictions do not apply to calls regarding debt collection.
Under FCC regulations, consumers who received more than one illegal robocall during any 12-month period may be owed $500 per violation. These damages can be increased to $1500 if the violation was made willfully. For more information on your legal rights, contact us today for a free consultation.